Reference

Your Rights and Our Obligations on rexx88

Every account on rexx88 operates under a clear set of terms — covering how your data is handled, how transactions via DANA, OVO, and GoPay are processed, and what you can expect from us when something needs resolving.

Account TermsData & PrivacyTransaction PolicyDANA · OVO · GoPayEligible Regions Only
rexx88 Your Rights and Our Obligations on rexx88
CONTACT CHANNELS

Reach Us for Any Legal or Account Query

If you have a question about your rights under our terms, need to request a data correction, or want to understand how a specific policy applies to your account, our support team is available around the clock. Players in Palembang and across Indonesia can reach us through live chat, email, or our dedicated account help line — whichever works for you.

Live Chat Open the chat widget from any page on rexx88. Our team responds around the clock for account, legal, and transaction queries.
Email Support Send your legal or data request to our support address. Include your registered account ID so we can locate your records quickly.
Account Help Line For urgent account or transaction disputes, use the dedicated help line listed in your account dashboard under the support section.
ACCOUNT SECURITY

How We Protect Your Data and Account Access

Account security on rexx88 is handled through a combination of OTP verification on login, SSL-encrypted data transmission, and wallet-level confirmation for every DANA, OVO, or GoPay transaction. We do not store your e-wallet credentials — payment confirmation happens directly between your wallet app and the payment provider. You can request a full copy of the data we hold on your account, or ask us to delete it, by contacting support with your account ID.

Data Handling We store only the account and transaction data needed to operate your wallet and verify identity. No payment credentials are held on our servers.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences from your browser settings.
Retention & Deletion Account data is kept while your account is active. After closure, records are retained only as long as required by applicable regulations, then deleted.
Request a Change To correct, export, or delete your personal data, contact support via live chat or email with your account ID. We aim to respond within three business days.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often about how our legal terms work in practice — from data access to account closure and transaction disputes.

We collect the information needed to verify your identity and process transactions — your name, contact details, and the account identifiers linked to your DANA, OVO, or GoPay wallet. Nothing beyond what verification requires.

Yes. Contact our support team via live chat or email with your registered account ID. We will compile and send your data record within three business days of receiving the request.

Report the discrepancy within 48 hours through live chat or the account help line. Provide your transaction timestamp and the amount shown in your wallet app so we can cross-check our records.

We share data only where required by law or to complete a payment you initiated through DANA, OVO, or GoPay. We do not sell or trade your personal information to any outside party.

After closure, we retain records only for the period required by applicable regulations. Once that period ends, your personal data is deleted from our systems. You can request confirmation of deletion via email.

Access depends on local law and is available only where permitted in your region. If local regulations restrict access, our terms still apply to any account activity that occurred while access was available.